Organise clients and sites
Use client and site records to give operational work a clear context. Confirm each supervisor's role and site scope before introducing a shared client workflow.
For security firms and service providers
Security Provider Operations Software
SekuRad helps security providers organise operational records across client sites: guard schedules, incidents, response actions, patrol records, and contract scorecards. The aim is to connect the work your team records with the evidence a client needs to review.
Discuss this workflowThe operational problem
When rosters, incident reports, and client updates live in separate files, a supervisor has to reconstruct the service history before every review. A completed shift does not by itself explain the response to an incident or a missed patrol.
How the workflow connects
Connect field work to follow-up
Review schedules and patrol records alongside reported incidents. Assign the next action so an issue does not disappear into a shift handover.
Prepare an evidence-led review
Bring the relevant incident records and contract scorecard to the client discussion. Check what is shared and who is authorised to see it before granting access.
Illustrative workflow
What this looks like in practice
Illustrative example: a provider covers two client sites. A supervisor reviews a missed patrol at one site and an incident at the other. Each issue retains its own site context, responsible person, and supporting record instead of becoming an ambiguous note in a monthly spreadsheet.
Questions to answer before rollout
Do all clients automatically see our records?
No. Access depends on configured roles, scope, and sharing permissions. Verify the exact client view and restricted records in your evaluation before relying on shared access.
How should a provider evaluate the platform?
Bring a sample roster, a redacted incident, and a typical client report. Walk through the records and outputs you actually use, including access restrictions and exception handling.
Continue your evaluation
Bring your actual operating requirements.
Confirm the records, permissions, and outputs your team needs in a working session. Package availability and rollout requirements are discussed with the team.
Book a demoContact hello@sekurad.com